Reviews from around the Web
Our Customers' Reviews
Ok, so first off let me start by saying Adel and his crew are the best people, the best team, the best mechanics, and the best people for the job. I had an exhaust issue on my vehicle and explained what I was feeling and hearing. From the moment I brought my vehicle in, I knew I was in good hands. Adel, explained in detail what it could be and the steps he would take to make sure it was fixed. Theres a reason they have such a high rating! And Im adding to it! I just want to say if your vehicle has ANY issue, take it here! They won't sell you on things you don't need, they wont try to make you replace things that are't broke. These people, especially Adel, will make sure you are taken care of. Without making an extra buck on something that doesn't need fixing. A lot of mechanics, or shops will charge you for the things that arent broke, Adel and his team wont. Straight forward and precise is their name of the game. Thank you so much guys, I will be back. And I have nothing but great things to say.
— Andrew L., Taylor, MI
Highest praise for Royal Oak Automotive Care. I would recommend to everyone. They have excellent customer service and quick servicing. Fair and honest employees and owner. I believe strongly that they will give you the true solution to your problem without charging for extra fees or unnecessary work. All details were explained to me clearly and in easy to understand terms. I was very grateful for their help and will absolutely continue to use them for all my vehicular needs in the future. Thank you for making my car struggles easier and less stressful!
— Mallory B., Royal Oak, MI
I took my vehicle in, one on Friday and the other on Saturday. It was the 1st time and it wont be the last. Very courteous, concerned about your car issue, and made any effort needed to get to the problem and fix it. Most importantly these guys are people you can trust...
— Randolph J., Southfield , MI
Half hour out of town on 5 hour trip. Engine overheats. Decide to return with heater on full blast and wdos open to keep temp down. Went to RO Auto per recommend. Had me back on the road in a couple hours. Fair pricing, quality work, and most important...honesty. honesty.
— David A., Royal oak, MI
Can't believe I waited so long to leave this review. This is a place you can trust to give you an honest assessment without ripping you off. I referred my daughter and my friend. Wish I had discovered them years ago. Highly recommend
— Carol W., Southfield, MI
Adel and his staff do great quality repairs. The Royal Oak Auto Care repair team collectively has over 90 years of experience. I've had my car repaired there for two years and they keep my car running smoothly. Competitive prices, quality parts, professional and friendly service.
— Stephen W., Plymouth, MI
Excellent service. Hard workers. While putting in an alternator, they found something wrong with my exhaust and repaired it, they did not have to do that. Worked with me on the price. Great neighborhood location I can recommend. On another occasion adel solved my ignition problem quickly. They are honest and will give you a fair price.
— Scott J., Hammond, MI
Eddie and crew have been taking care of our cars for over 15 years. Great service...
— Daniel S., Royal Oak, MI
Needed a new alternator, job was done very fast and paid low prices. Thanks again, David.
— David B., Oak Park, MI
Royal Oak auto has been working on my vehicles for many years. They do excellent work and are caring, honest and fair. I have learned so much about my Mercedes, since becoming a loyal customer. I would recommend Royal Oak auto to anyone that needs work done on their car.
— Jacqueline M., Highland Park, MI
Great service, accurate honest quotes, on-time delivery and fair pricing. Adele and his team has been repairing my familys cars for years and we highly recommend Royal Oak Auto Repair.
— Dick B., Birmingham, MI
Excellent service I highly recommend this shop.
— Samone T., Madison heights , MI
Hands down the best shop and mechanics. Honest and great prices. I won't take my vehicles anywhere else.
— Eric T., Royal Oak , MI
I had just moved here and got my car towed here. They looked at my car that night after business hours and contacted me with an estimate! Super fast and reliable service. I even received a discount and free oil change. They made me feel comfortable and I'm overall very happy with the service.
— Brooke N., Evans, MI
What a great local service shop!! I called Monday morning and they got my car in and fixed by noon. My service was priced quote reasonably compared to other shops. Great place, great service, with great prices!!
— Stephanie M., Royal Oak, MI
I live locally and called this place up on a Monday morning. They got me in right away and finished the job by noon. There prices are the very reasonable and the service is amazing. I will definitely keep doing business here!!
— Stephanie M., Royal Oak, MI
Phenomenal service and incredibly fair prices! If you're looking for repairs for your vehicle, look no further cause you've found the right place! I have taken my Jeep Wrangler there twice and have left both times experiencing the BEST customer service. Both same day repairs, even staying two hours late to finish the job. What other place can you go where they are willing to go beyond their normal business hours? If I could give more stars to them, I would. Highly recommend! The owner is exceptionally personable and a superb wealth of knowledge.
— Joshua V., Royal Oak, MI
There is not a better,more honest, more knowledgable aLuto service anywhere.
— pat s., detroit, MI
Brought my car to them and the gentleman who fixed my car made sure to cover the fender with what looked like a blanket so he would not.scratch my car. Great job great price. p.s my car runs very welll
— Mark k., berkley, MI
Took my vehicle in and was impressed by the great service and their attention to detail. I'd definitely take my vehicle there again.
— Paul B., Royal oak, MI
I have been bringing our two vehicles (currently Honda Accord and Buick LaCrosse) to Royal Oak Auto Care for about six years. I have a lot of experience with auto repair stations but have never found one like this one - that provides excellent and honest services. They are honest advisers, giving you the best options for a certain type of problem and even advising not to do anything if it will not impact your vehicle's performance and safety. I have been to places like Belle Tire and my dealerships who "advised" me to have certain repairs done. I then took my vehicle to Royal Oak Auto Care and they advised me otherwise. They could have "agreed" with those stations and performed the work, in other words, gained revenue. They did not. In addition to honest advice, they perform excellent work, stand behind it, and are extremely price competitive. I took the time to complete this review because I felt that it is one way, besides return business, that I can repay them for their great and honest service. I tell them that they are the nicest people that I "hate" to see...
— Dean R., Johnson, MI
Tested them with a question I knew the answer to regarding my oil pan. They answered correctly, and even went out of their way to suggest less costly options. Tested them again with a wheel hub/bearing assembly question. Again, right answers and right price. Quick service, decent pricing, no strong-arm upselling. They are now my shop of choice. Recommend them to anyone looking for decent, HONEST service. Thanks Guy!!
— Wes C., Royal Oak, MI
Could have taken me for a huge bill, but was honest on small oil leak. Decent price on another car for bearing hub assembly replacement as well. Overall, fair and honest.
— W C., Royal Oak, MI
Adel and his crew are great! I brought my Audi S4 in to have some issues remedied, and they did an outstanding job, quickly and at a great price! I highly recommend anyone bringing in their auto to ROAC for service!
— Brian Y., Birmingham, MI
I have gone to Royal Oak Auto Care many times, and I am consistently impressed by their honest, clear communication with me, and the great service they provide. They always give me a detailed quote, and are happy to let me compare prices and services elsewhere. It's refreshing to have such honest communication when I am dealing with my car. I cannot recommend their services enough!
— michael h., detroit, MI
Good guys, Good service, very caring. Fixed my car in a timly manner. They explained everything I needed. What was important to get now, and what to watch for down the road. The didnt try to sell me everything at one time like most shops would. I would tell all my friends and family to go to this shop.
— Anthony T., ROYAL OAK, MI
Very willing to accommodate, and very helpful.I would definitely recommend to anyone.
— Carol T., Roscommon, MI
Addie was such a big help getting my 2001 Chevrolet Malibu fixed. I had a major brake pad rotor and caliper problem, he got right on the job with the help of his awesome master mechanic, got me back on the road for work and gave me the price he promised! Thank you to the whole crew at Royal Oak Auto Care, and thanks Addie for helping me keep making money! All of your hard work and dedication to customer service is greatly appreciated by me and my family. P.S. He even waited for me to get there after close to pick up my vehicle after completion. That is going above and beyond the normal for a repair shop!
— Dennis P., Royal Oak, MI